Privacy Policy for MT Invest

Effective Date: 20-02-2025

At MHlophe Tech ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, MT Invest ("App"), and services. By accessing or using our App, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our App:

Personal Information

• Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and identification details.
• Payment Information: We may collect payment details, including your payment method (e.g., bank account, card details, etc.) to process deposits, withdrawals, and other financial transactions within the App.
• Identification Information: In some cases, we may request documents such as a government-issued ID or proof of address to verify your identity in compliance with applicable financial regulations.

Usage Data

• App Usage: We collect information about how you interact with the App, such as login history, transaction history, browsing patterns, and preferences.
• Device Information: We collect information about the device you use to access the App, including your device type, operating system version, IP address, and other diagnostic data.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and track activity within the App. Cookies are small files placed on your device that allow us to remember your preferences and improve the functionality of the App.

2. How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: To provide the services offered by the App, including managing your account, processing transactions, and providing investment plans.
• Verify Your Identity: To ensure compliance with legal and regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• Personalize Your Experience: To personalize your experience within the App based on your preferences and interactions.
• Customer Support: To respond to your inquiries, provide technical support, and address issues related to your account.
• Legal and Compliance: To comply with applicable laws, regulations, and industry standards, including security measures and fraud prevention.
• Marketing Communications: With your consent, we may use your contact information to send you marketing messages about our services, promotions, or updates. You can opt-out of marketing communications at any time.

3. How We Share Your Information

We may share your information under the following circumstances:

• With Service Providers: We may share your data with third-party service providers who assist in operating our App, processing payments, or providing customer support. These third parties are obligated to protect your information.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal processes such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to applicable privacy laws.
• With Your Consent: We may share your information with third parties if you have provided explicit consent.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include implementing encryption, secure data storage, and access controls.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

• Access and Update: You have the right to access and update your personal information at any time through your account settings or by contacting us.
• Deletion: You can request to delete your account and personal data, subject to any legal obligations we may have to retain certain data.
• Opt-Out: You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
• Withdraw Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time. Please note that this may affect your ability to use certain features of the App.

6. International Transfers

Your personal information may be transferred to and processed in countries outside of South Africa, where data protection laws may differ. By using the App, you consent to the transfer of your data to other countries.

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

The App is not intended for use by children under the age of 18, and we do not knowingly collect personal information from individuals under this age. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Please review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@mhlophetech.co.za
• Phone: +27 761986590